Arrival

You are here

Photo by Katie Bell, Y-VISP Program Director

Shuttle Buses from JFK to New Haven 

Shuttle buses will bring students to Yale's campus during business hours. Please arrange flights accordingly, so that you arrive in time to take one of these buses. In order to have enough time to get through customs and immigration, to collect your luggage, and to find the meeting location (which may be in a different terminal from the one where you arrived), plan for two hours in the airport before you can get to your shuttle. The program director will be in touch to collect students' arrival times into JFK, and will monitor flights on the arrival day in the event of delays. No students intending to take the shuttle will be left behind at the airport.

Students who don't arrive at JFK and/or who arrive after business hours will need to arrange their own transportation to Yale. Students who plan to come to U.S. before the program begins are welcome to come back to the airport to take one of the shuttles from JFK to Yale, or to find his/her own way to the university. Contact kathryn.bell@yale.edu if you have questions about transportation options.

Housing

Students will be greeted upon arrival and will be helped with moving in on arrival day. 

Room Assignment

Y-VISP students are assigned to live in one of Yale's residential colleges.  The Y-VISP Director will be in touch with the students prior to arrival with housing assignments.  Students will learn more about their room assignments upon arrival, though deans and suitemates may be in touch with the Y-VISPers prior to their arrival.

Room Furnishings

The University provides each student with a desk, a chair, a bureau, and a bed (extra-long, 80 inches by 36 inches). The beds have mattresses, and students will be provided with linens and pillows. Some dormitories have additional furnishings, and students should check with their dean’s office in case the previous year’s Y-VISP students left anything, such as lamps, tables, chairs, for the student to use. These would be stored in the college’s storage area.

Laundry

Students have access to numerous on‐campus laundry room facilities as well, and can wash their own clothes. Most students wash their clothes in the laundry facilities located in their residential college, which are easy to use and cost $1.25 per load. Please note that in some colleges students WILL need a credit or debit card to use the laundry machines. The Associated Student Laundry Agency offers a wide array of services, for an additional fee. A popular choice is the “Top Shelf” plan, a weekly all‐inclusive program that provides students with bulk wash, dry, and fold service, laundering and pressing of shirts, pants, and skirts, and dry cleaning. The Student Laundry also offers the “Campus Casual” plan, a weekly bulk wash, dry, and fold laundry service. In addition, students can take advantage of a linen and towel rental service and dry cleaning on a piece‐by‐piece basis.

Linens

Yale will provide Y‐VISP participants with linens, including:

  • extra‐long fitted sheets
  • 2 extra‐long flat sheets
  • 2 standard pillow cases
  • 1 extra‐fluffy pillow
  • 1 extra‐long reversible comforter 
  • 1 extra-long thermal cotton blanket
  • 1 extra‐long quilted mattress pad
  • 2 all‐cotton bath towels
  • 2 matching cotton hand towels
  • 2 matching cotton wash cloths 

Students will have the opportunity to shop for additional supplies and materials during orientation.

Refrigerators

If not already in the room, students can rent refrigerators for a year at a low price through the Associated Student Refrigerator Agency.

Network Services

All on‐campus residences are prewired for telephone, high‐speed wired (Ethernet) and wireless data communications, and cable television. The room includes a telephone line and basic CATV channels in each suite, as well as wired and wireless Yale Network access for each resident. A personal laptop can easily be logged on to the wireless network in the students room, so internet access is available at all times while on campus. Telephone and cable television services are administered by the Information Technology Services (ITS) Network Services Department. Help with computer related issues is available from Student Technology Collaborative, which operates a computer clinic in the bottom level of Bass Library. Data communications services are administered by the Student Technology Collaborative. Students should also carefully review Yale’s Information Technology Appropriate Use Policy.

Telephone Service

Call back, call forwarding, consultation, last number dialed, and conference calling are included in the students common room telephone service. Calling cards and voice mail service are available upon request. A telephone line is provided in the rooms; however, most students rely on their cell phones. Long distance service is provided by the University’s private network, YaleNET. Student can make toll calls using their private toll authorization number (TAN), a six‐digit number that allows them to place long distance calls from any telephone on campus. Most students, however, rely on Skype and cell phones to place calls.

Cell phones

Most students generally prefer to use a cell phone to make local or long distance calls. During orientation, Y‐VISP students will be taken to a local cell phone retailer and given the opportunity to purchase cell phone and plans.

Cable TV Service

Basic CATV service consists of approximately 40 channels, with seven of them reserved for Yale academic programming. Residents have the option to order the expanded basic channels as well as individual premium channels from Comcast, the local cable provider, at extra cost.  Cable‐ready televisions can be plugged into the CATV jack directly; no converter box is required.

Computing

Computing is a vital part of life at Yale. Y-VISP students will use computers for e‐mail, browsing the Internet, registering for courses, accessing library catalogs, writing papers, submitting assignments for classes, and countless other tasks. Each student is provided with secure network storage space that can be used for data backup and for hosting personal Web pages. All students are required to abide by the Acceptable Use Policy.

Activating a NetID

The Y-VISP student NetID is a unique identifier that will give the student access to Yale online resources and email. After they matriculate, they will receive an email with information about activating their NetID, choosing a password, and setting up security questions.

Personal computers

Yale College has no computer ownership requirement or operating system preference. However, over 90% of Yale undergraduates own personal computers, with a Windows to Macintosh ratio of about one to one. Students with personal computers can connect to Yale’s network from their rooms, using in‐room Ethernet connections, or from various locations around campus by means of wired and wireless networks.

Y-VISP students that bring their own computer, should bring along all documentation, software media, and warranty information. These materials are essential to connecting to the network and solving computer problems. A method for backing up data, usually to an external hard drive or DVDs, is also recommended.

Computing Support

The Student Technology Collaborative offers technical support to students with personal computers. Each residential college has its own team of Student Techs (STs) whose job is to assist fellow students with technology issues. Students can also get walk‐in or phone assistance at the Technology Troubleshooting Office, located in Bass Library.

Computer Facilities

Academic Media & Technology operates approximately twenty computing facilities on campus. These include a computer room in each residential college as well as larger facilities in Phelps Hall, Connecticut Hall, Bass Library, Dunham Laboratory, Center for Science and Social Science, and Sterling Chemistry Laboratory. These computing facilities offer convenient places to access email and the Internet. They also have special hardware and software (such as color laser printers, scanners, and digital imaging software). The major facilities are staffed by STs, who can answer questions and help with problems. In addition, Academic Media & Technology provides email kiosks throughout the campus for quick access to email and the Internet.

Wireless Computing

Most public areas on campus, including dining halls, and residential college courtyards, offer wireless Internet access to computers with 802.11b/g‐compatible adapters. All residential college and Old Campus dormitory rooms have wireless access.

Buying Computer Hardware and Software

Students who wish to purchase new computers should consider the recommendations published by the Student Technology Collaborative (STC). The STC strongly recommends that students have the following accessories for their computer:

  1. Accident coverage for protection against spilled liquids or dropped computers (check with manufacturer or vendor to see if warranty covers these contingencies)
  2. Four‐year extended warranty for protection against computer hardware failure
  3. Laptop lock to secure computer to desk
  4. External hard drive or recordable CDs or DVDs for data backup

Information Sess​ions

During move‐in, Student Techs will be able to help Y‐VISP students configure computers for Yale’s network, answer general questions, and provide troubleshooting. The student should plan to attend one of the “Computing@Yale” information sessions, which give a brief orientation to Yale computing resources. For more information, please contact the Y-VISP Peer Liaisons.

Post Office Boxes

In order to receive mail on campus, all students are required by postal regulations to have a post office box. We build time into the orientation for students to set-up their post office box, which they’ll need in order to set up their bank account.

There is no direct delivery by U.S. mail to Yale buildings, so students should not include the street address of their residential college or dormitory on packages sent by U.S. mail. All letters and packages to the students post office box should be addressed according to the sample below:

Student Name
Yale University
Student P.O. Box Number
New Haven, CT 06520

During the academic year, UPS packages are delivered to 143 Elm Street. Students receive an e-mail to alert them when a package arrives. Letters and packages sent by U.S. mail can be picked up at the Yale Station post office, 206 Elm Street, during regular operating hours.

Personal Property Insurance

The University urges all students to obtain personal property insurance to protect against loss of or damage to their belongings. As the Undergraduate Regulations stipulate, Yale assumes no legal responsibility for the safety of personal property on its premises or within its buildings.